Return Policy


 At Refresh Glass Client Gifts we love our customers so much that we guarantee your satisfaction. If in any case you are not happy with our product please contact us through the information listed below and a solution will be agreed upon by you.

  • To return your product, please contact our customer service department at: info@refreshglass.com, and request a return authorization number. 
  • We will respond to return requests within 48 hours 
  • Orders received without authorization will take longer to process.
  • Once authorization is given, simply mail your product back to the below address. Once your product is received, please allow 1-2 business days to process before either issuing a refund or sending a replacement product. 
  • We will complete all returns and refunds within 30 calendar days, usually much sooner.  
  • We make full refunds or exchanges for any damaged or lost shipments, unless we and the customer agreed on partial refunds

 

Please mail your products back to:

 

Refresh Glass LLC

941 South Park Lane

Tempe, Arizona 85281